On Thursday morning, December 31st, the City of Lubbock reported that their phone system was down as of 9:15 a.m.

According to a press release, the outage is affecting the following non-emergency phone lines:

  • 806-775-2865
  • 806-775-2866
  • 806-775-2890
  • 806-775-2891
  • 806-775-2816

The City of Lubbock has asked citizens with non-emergency questions to call 806-763-5333 and reminded everyone that the 9-1-1 line is still operational, but should be used for emergencies only.

The city has not given a timetable of when their phone system will be operational again, but said that it's currently being worked on.

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