Great News, Amarillo. You Can Finally Use Recurring Payments Again.
Today, the City of Amarillo announced that those of us who have been missing the recurring credit card payments for utilities can celebrate. The option is back online.
Why Was The Recurring Payment Option Offline?
According to the press release put out by the City, there was a software issue in the Utility Billing Department. There was a temporary interruption to the recurring payment service. If you got caught up in that interruption, there's some good news from the City for you.
The Good News? No Late Fees Assessed Due To The Maintenance.
You read that right. If you got caught up in the temporary interruption to the recurring payment service, you won't be assessed a late fee for missing the payment.
That's awfully nice, considering it wasn't our choice whether or not to miss the payment.
What To Do If You See Something That Seems Wrong With Your Bill
If you get your utility bill and you think there is something wrong with it, all you need to do is reach out to the City of Amarillo Utility Billing Department. There are a few different ways you can go about this:
- You can call 806-378-3030 or call 806-576-1932.
- Email the easiest to remember email address of all time: firstname.lastname@example.org
- Go in person to one of two locations:
- City of Amarillo Utility Billing Department Mobile Unit Pay Station across from Hodgetown.
- Amarillo City Hall
While interruptions like this are a pain in the neck and are aggravating, the good news is that the option for recurring credit card payments is back online.